Frequently asked questions
If you have a question that isn't covered by our FAQs, please get in touch and a member of our team will be happy to help.
The grounds of Château Neercanne are wheelchair accessible. Both restaurants are at ground level and accessible. There is also a disabled toilet located in the Marl Caves' bathroom facilities. Regarding accommodation, there is a wheelchair-accessible suite on the ground floor. Room adaptations such as a shower chair or toilet support can be arranged on request. Please notify us at the time of booking, so that we can make any necessary adjustments to facilitate your visit.
Extra beds can be added to the Deluxe Garden Suite, Superior Garden Suite, and some other suites.
- Extra bed costs €80 per night
- Children's bed for 4 to 11 years, at €60 per night
- Baby cot for 0 to 3 years is €20 per night
No, the suites do not have connecting doors.
Yes, there is a wheelchair-accessible suite on the ground floor. Adaptations such as a shower chair or toilet support can be provided. Please inform us when making your reservation and we can arrange any necessary adjustments.
Both restaurants are at ground level and accessible. There is also a disabled toilet located in the Marl Caves' bathroom facilities. The grounds of Château Neercanne are also wheelchair accessible.
All suites are thoughtfully appointed for your comfort and convenience and include tea and coffee-making facilities, hairdryer, in-room safe, fully stocked minibar, steamer, air conditioning, heating, rainfall shower, super king-size bed, PressReader, smart TV and multiple charging points for electronic devices.
Five suites feature a bathtub. Please let us know if you prefer a suite with a bathtub, and we will do our best to accommodate your request.
The hotel offers seven luxurious suites.
A laundry service is available, from €3 per item.
Same-day dry cleaning is available, if garments are submitted before 09:00.
Our smart TVs offer access to more than 50 television channels.
Yes, our smart TVs support streaming directly from your personal device.
Whilst there are no dedicated family rooms, an extra bed can be placed in the Superior Garden Suite and the Deluxe Garden Suite is equipped with a sofa bed for one additional guest. Some of our other suites can also accommodate an extra bed. The cost is an additional €80 per extra bed. A smaller bed for children between 4 and 11 years is an extra €60, while a cot for babies between 0 and 3 years is an added €20.
Yes, windows can be opened in all our accommodations. Select windows open fully or tilt open, depending on the suite.
Our experienced team will be delighted to arrange special amenities and gifts to enhance your stay. Please share your preferences with us at [email protected].
Yes, children of all ages are warmly welcomed.
Baby cots and highchairs are available, upon request.
On request, we can arrange a babysitting service through a specialised external provider. Please contact [email protected] for more information.
Children under 3 years stay free of charge and can use a baby cot for an additional fee.
Children aged 4–11 years can stay in an extra bed for €60 per night, excluding breakfast.
Yes, baby cots are available for €20 per night. Please let us know in advance so that we can have everything prepared, prior to your arrival.
Yes, dogs are welcome in Restaurant L’Auberge and Restaurant Château Neercanne, provided they are kept on a lead.
Château Neercanne features two restaurants:
Restaurant Château Neercanne, awarded one Michelin Star, offers a refined fine-dining experience.
L'Auberge, awarded a Michelin Bib Gourmand, serves a more casual lunch or dinner, of seasonal French cuisine.
Yes, a children's menu can be served. For the most up-to-date details, please contact [email protected] or call +31 43 325 13 59.
Yes, room service is available.
On-site, you will find Restaurant Château Neercanne and L'Auberge. Within walking distance, we recommend Prix de Rome, Bistro Vief and Villeneuve.
Restaurant Château Neercanne is open for lunch and dinner from Wednesday to Sunday.
L'Auberge is open for lunch, Monday to Sunday, and serves dinner on Mondays and Tuesdays.
Please check the latest opening hours here.
Restaurant Château Neercanne holds one Michelin Star.
L'Auberge has been awarded a Michelin Bib Gourmand.
There is no dedicated bar. Hotel guests are welcome to enjoy drinks in the lobby, wine cellar or gardens.
Our team is happy to accommodate any dietary needs, as well as allergies. We can create a custom menu tailored to your preferences, including Halal, vegan, vegetarian and gluten-free options.
Breakfast is included in the room price. For non-overnight guests, breakfast is €40 per person, €20 for children aged 4–11 years, and free for children under 4 years. Breakfast is served from 08:00 to 10:30.
We would be delighted to welcome you in Restaurant Château Neercanne or l'Auberge during your stay.
If you have booked a package including dinner, this is included in your stay and a table will automatically be reserved for you in one of our restaurants.
For suite reservations without dinner, we recommend that you make a reservation in advance to ensure you have a place in one of the restaurants.
Michelin-starred Restaurant Château Neercanne is open from Wednesday to Sunday. L'Auberge, awarded a Michelin Bib Gourmand, is open seven days a week for lunch and on Mondays and Tuesdays for dinner.
The hotel holds five-star hotel classification and two Michelin Keys.
Château Neercanne is owned by Oostwegel Collection, the family-owned hospitality company of Camille and Meredith Oostwegel. The hotel is also a member of Relais & Châteaux.
The building has two floors.
Yes, Château Neercanne is open throughout the year.
Yes, merchandise is available both at our hotels and online. Please visit our boutique for more information.
We welcome everyone, regardless of their background or identity.
Yes, we offer a Romantic Getaway Package. Please click here for more information.
Château Neercanne does not have its own loyalty program. However, the Relais & Châteaux loyalty program is available to guests.
Yes, we offer special packages and promotions for holidays throughout the year. Please visit this page for more information.
Yes, we arrange a special New Year's Eve dinner and celebration. Reservations can be made via this link.
During the festive season, Château Neercanne hosts several special lunches and dinners. Book here. We also recommend visiting the Christmas markets in Maastricht and Valkenburg.
Château Neercanne is open to visitors and forms part of several regional walking routes. Terrace seating is reserved for dining guests, so we recommend reserving lunch or dinner in advance at Restaurant Château Neercanne or L’Auberge. We cannot accommodate guests on the terrace, if only ordering drinks.
Several private meeting rooms are available for hire and can be used as workspaces.
While we do not have an on-site spa, guests are welcome to visit Spa & Wellness St. Gerlach at our sister property, Château St. Gerlach. We can also arrange for a massage therapist or beauty specialist to visit you at Château Neercanne.
Château Neercanne does not have fitness facilities, but there are numerous hiking, running, and cycling routes throughout the stunning Limburgian countryside and beyond.
The tourist tax is €7.73 per person, per night and is charged separately upon check-out.
Our Heritage Fee provides vital support towards the preservation and ongoing maintenance of our historic properties. The contribution of €2.50 per room, per night, assists in conserving Château Neercanne’s historic buildings, terraced gardens and ancient Marl Caves.
Smoking is not permitted in suites or on the terraces of Restaurant Château Neercanne and L'Auberge. Please ask a member of staff for designated smoking areas.
Sustainability is central to our family business, and we are proudly B Corp certified. If you'd like to read more, please follow this link.
We log and store all lost property for six months. If you have left an item behind, please contact Reception at [email protected] or call +31 43 325 13 59.
We are happy to receive packages on your behalf prior to, or during your stay, provided you hold an active reservation. Please ensure packages are clearly labelled with your full name and arrival date.
Château Neercanne gift vouchers make an excellent present and can be purchased online here. Vouchers remain valid for two years from the date of purchase.
Absolutely, if you are joining us for lunch, dinner, or an overnight stay, we can arrange for your marriage proposal to take place in our historic wine cellar. The proposal package costs €100, and additional bespoke arrangements can be organised at an extra cost. Please contact our team at [email protected].
Dogs kept on a lead are welcome at both Restaurant Château Neercanne and Restaurant L’Auberge. Pets are not permitted inside the suites, however, assistance dogs are welcome throughout the property.
Your privacy is important to Château Neercanne and to safeguard this, we explain how we use information both online and offline. Our Privacy Policy explains which data we collect, how we collect and use it, and how we store it. This includes information relating to guests, employees and website visitors.
There are no age restrictions. However, for unsupervised guests under 18 years of age, we require written agreement signed by a parent or legal guardian, along with a copy of their valid ID or passport sent to Reception, prior to arrival.
The minimum stay is one night, and there is no maximum length of stay. Special rates and conditions apply for extended visits.
Yes, different rates and conditions apply for extended stays.
The earlier you book, the lower the rate. We also offer an additional discount on non-refundable bookings.
Instalment payments are only available for group reservations, not for individual bookings.
Yes, Château Neercanne is surrounded by nature and offers access to numerous running and cycling routes. Route maps are available at Reception during your stay.
The area offers many recreational opportunities, including hiking, mountain biking, and golf. Attractions within walking distance include:
- NATO Caves in the Jesuit Mountain (Jezuïetenberg)
- Maastricht city centre
- Pieterpad walking route
- Kanne Suspension Bridge
- St. Pietersberg Caves
- Hoeve Nekum Vineyard
- Apostelhoeve Vineyard
We are happy to personalise your stay and can recommend:
- Guided city tours in Maastricht and Valkenburg
- Wine tasting with our wine partner, St. Martinus
- Massages
- Cooking workshops
Let us know your interests, and we will gladly create a tailored recommendation.
A wide range of events can be organised on our estate, from intimate private dinners to large-scale exclusive celebrations.
Many of our venues are fully accessible, including the Marl Caves, Restaurant Château Neercanne and L'Auberge, alongside one ground floor suite. Due to the historic nature of the building, some of the upstairs spaces are not accessible. Please contact the team for more information.
We provide complimentary use of a flipchart, TV or projector with screen and microphone. Specific technical requirements can be arranged at an additional cost.
Yes. The château is an officially licenced wedding venue, with both indoor and outdoor spaces available for civil ceremonies. For more information, please visit our weddings page.
Please contact our experienced Events team at [email protected].
The property can be hired exclusively for meetings, events, dinners, weddings and conferences. Please take a look at our fact sheet for further information.
No dedicated coworking spaces are available. However, private rooms can be rented and used for this purpose.
You can make a reservation online here. Changes can be made online here], or you may contact our Reservations team directly.
Reservations may be cancelled up to seven days before arrival. If cancelled within seven days of arrival, or in the event of a no-show, 100% of the reservation amount, including taxes, will be charged.
Fully prepaid bookings are non-refundable.
For more information, please refer to our Terms & Conditions.
A credit card guarantee is required for all room reservations. Seven days before arrival, a pre-authorisation will be processed for the suite rate, taxes and a security deposit. Please note, this is a payment guarantee only, full settlement will take place at check-out and may be completed using an alternative payment method, if preferred.
We accept Mastercard, Visa, and American Express. At the hotel, you may pay by cash, credit card or debit card.
Yes, you can choose to prepay your reservation during the online booking process.
Our Reservations department can be reached by emailing, [email protected] or calling, +31 43 325 13 59.
If you would like to enhance your stay with extras, such as Champagne, a larger suite or a transfer service, please contact [email protected].
Direct booking includes:
- The lowest available rates
- A welcome drink, upon arrival
- Early access to special offers and packages
All current promotions are featured on the website. Guests can subscribe to our newsletter for early access to the latest offers.
Guests must present a valid identification document and a credit card.
Early check-in and late check-out can be arranged, subject to availability and at a cost of €60 per hour.
Standard check-in is at 15:00 and check-out is at 11:00.
Yes. Two additional properties are part of the Oostwegel Collection, Château St. Gerlach is a luxury five-star superior estate in Valkenburg and Kruisherenhotel Maastricht is a former monastery and church, transformed into a five-star design hotel in the city centre. Both properties are located within a 15-minute drive.
Yes. Guests have access to facilities at Kruisherenhotel Maastricht and Château St. Gerlach, including Spa & Wellness St. Gerlach. You are also welcome to dine at their restaurants - Les Salons, Burgemeester Quicx and Spencer's and enjoy drinks at the hotels' bars. We would be happy to make a reservation for you. Should you be visiting Maastricht by car, the parking at Kruisherenhotel Maastricht is also available to use.
While Oostwegel Collection does not offer a group-wide loyalty program, our direct booking benefits apply across all locations – guaranteed lowest rate, welcome drink upon arrival, early access to special offers and packages
We do not provide a complimentary shuttle service between locations. However, we would be pleased to arrange transportation through our recommended luxury car service.
Yes, several combined-stay options are available. Please contact us directly, and we will be happy to create a tailormade itinerary to suit your preferences.
Château Neercanne offers a paid shuttle service. Please contact [email protected] to arrange.
Yes, electric bicycles are available for hotel guests at a cost of €70 per day.
The nearest station is Maastricht Central Station, approximately 15 minutes by car from Château Neercanne.
Complimentary on-site parking is available and is monitored by security cameras.
Several airports are located within one hour's drive of the hotel, including:
- Maastricht Aachen Airport (MAA)
- Brussels Airport (BRU)
- Düsseldorf Airport (DUS)
A taxi into the city costs approximately €30.
Taxi transfers to major airports start from approximately €325.
Electric bicycles can be rented for €70 per day.
There are four charging stations for electric cars in the car park. There are also charging points for bicycles, available exclusively for hotel guests.
Château Neercanne can be reached by car, taxi, bicycle, or bus. Full directions can be found here.
Yes, tap water in The Netherlands is safe to drink. Filtered water is provided in your in-suite refrigerator and can be replenished upon request.
Yes, luggage storage is available through Reception.
We offer a concierge service to help arrange tours and local attractions.
Our WiFi is complimentary and offers speeds of up to 250 Mbps.
Our staff speak several languages, including Dutch, English, German and French.
Written information is available in Dutch and English. Restaurant menus are also available in German and French.
Translation services can be arranged through Reception upon request.
A doctor can be arranged if required. Maastricht UMC+, an academic hospital, is located approximately ten minutes away. The emergency number in The Netherlands is 112.
Yes, all areas feature climate control.
Fans are available upon request.
Yes, Reception is staffed 24 hours a day.
Yes, guests may use the facilities on the day of arrival before check-in and after check-out on the day of departure.
Yes, a selection of adapters is available at Reception upon request.
There is no ATM on the estate. The nearest ATM is approximately 10 minutes away by car.
The grounds of Château Neercanne are wheelchair accessible. Both restaurants are at ground level and accessible. There is also a disabled toilet located in the Marl Caves' bathroom facilities. Regarding accommodation, there is a wheelchair-accessible suite on the ground floor. Room adaptations such as a shower chair or toilet support can be arranged on request. Please notify us at the time of booking, so that we can make any necessary adjustments to facilitate your visit.
Extra beds can be added to the Deluxe Garden Suite, Superior Garden Suite, and some other suites.
- Extra bed costs €80 per night
- Children's bed for 4 to 11 years, at €60 per night
- Baby cot for 0 to 3 years is €20 per night
No, the suites do not have connecting doors.
Yes, there is a wheelchair-accessible suite on the ground floor. Adaptations such as a shower chair or toilet support can be provided. Please inform us when making your reservation and we can arrange any necessary adjustments.
Both restaurants are at ground level and accessible. There is also a disabled toilet located in the Marl Caves' bathroom facilities. The grounds of Château Neercanne are also wheelchair accessible.
All suites are thoughtfully appointed for your comfort and convenience and include tea and coffee-making facilities, hairdryer, in-room safe, fully stocked minibar, steamer, air conditioning, heating, rainfall shower, super king-size bed, PressReader, smart TV and multiple charging points for electronic devices.
Five suites feature a bathtub. Please let us know if you prefer a suite with a bathtub, and we will do our best to accommodate your request.
The hotel offers seven luxurious suites.
A laundry service is available, from €3 per item.
Same-day dry cleaning is available, if garments are submitted before 09:00.
Our smart TVs offer access to more than 50 television channels.
Yes, our smart TVs support streaming directly from your personal device.
Whilst there are no dedicated family rooms, an extra bed can be placed in the Superior Garden Suite and the Deluxe Garden Suite is equipped with a sofa bed for one additional guest. Some of our other suites can also accommodate an extra bed. The cost is an additional €80 per extra bed. A smaller bed for children between 4 and 11 years is an extra €60, while a cot for babies between 0 and 3 years is an added €20.
Yes, windows can be opened in all our accommodations. Select windows open fully or tilt open, depending on the suite.
Our experienced team will be delighted to arrange special amenities and gifts to enhance your stay. Please share your preferences with us at [email protected].
Yes, children of all ages are warmly welcomed.
Baby cots and highchairs are available, upon request.
On request, we can arrange a babysitting service through a specialised external provider. Please contact [email protected] for more information.
Children under 3 years stay free of charge and can use a baby cot for an additional fee.
Children aged 4–11 years can stay in an extra bed for €60 per night, excluding breakfast.
Yes, baby cots are available for €20 per night. Please let us know in advance so that we can have everything prepared, prior to your arrival.
Yes, dogs are welcome in Restaurant L’Auberge and Restaurant Château Neercanne, provided they are kept on a lead.
Château Neercanne features two restaurants:
Restaurant Château Neercanne, awarded one Michelin Star, offers a refined fine-dining experience.
L'Auberge, awarded a Michelin Bib Gourmand, serves a more casual lunch or dinner, of seasonal French cuisine.
Yes, a children's menu can be served. For the most up-to-date details, please contact [email protected] or call +31 43 325 13 59.
Yes, room service is available.
On-site, you will find Restaurant Château Neercanne and L'Auberge. Within walking distance, we recommend Prix de Rome, Bistro Vief and Villeneuve.
Restaurant Château Neercanne is open for lunch and dinner from Wednesday to Sunday.
L'Auberge is open for lunch, Monday to Sunday, and serves dinner on Mondays and Tuesdays.
Please check the latest opening hours here.
Restaurant Château Neercanne holds one Michelin Star.
L'Auberge has been awarded a Michelin Bib Gourmand.
There is no dedicated bar. Hotel guests are welcome to enjoy drinks in the lobby, wine cellar or gardens.
Our team is happy to accommodate any dietary needs, as well as allergies. We can create a custom menu tailored to your preferences, including Halal, vegan, vegetarian and gluten-free options.
Breakfast is included in the room price. For non-overnight guests, breakfast is €40 per person, €20 for children aged 4–11 years, and free for children under 4 years. Breakfast is served from 08:00 to 10:30.
We would be delighted to welcome you in Restaurant Château Neercanne or l'Auberge during your stay.
If you have booked a package including dinner, this is included in your stay and a table will automatically be reserved for you in one of our restaurants.
For suite reservations without dinner, we recommend that you make a reservation in advance to ensure you have a place in one of the restaurants.
Michelin-starred Restaurant Château Neercanne is open from Wednesday to Sunday. L'Auberge, awarded a Michelin Bib Gourmand, is open seven days a week for lunch and on Mondays and Tuesdays for dinner.
The hotel holds five-star hotel classification and two Michelin Keys.
Château Neercanne is owned by Oostwegel Collection, the family-owned hospitality company of Camille and Meredith Oostwegel. The hotel is also a member of Relais & Châteaux.
The building has two floors.
Yes, Château Neercanne is open throughout the year.
Yes, merchandise is available both at our hotels and online. Please visit our boutique for more information.
We welcome everyone, regardless of their background or identity.
Yes, we offer a Romantic Getaway Package. Please click here for more information.
Château Neercanne does not have its own loyalty program. However, the Relais & Châteaux loyalty program is available to guests.
Yes, we offer special packages and promotions for holidays throughout the year. Please visit this page for more information.
Yes, we arrange a special New Year's Eve dinner and celebration. Reservations can be made via this link.
During the festive season, Château Neercanne hosts several special lunches and dinners. Book here. We also recommend visiting the Christmas markets in Maastricht and Valkenburg.
Château Neercanne is open to visitors and forms part of several regional walking routes. Terrace seating is reserved for dining guests, so we recommend reserving lunch or dinner in advance at Restaurant Château Neercanne or L’Auberge. We cannot accommodate guests on the terrace, if only ordering drinks.
Several private meeting rooms are available for hire and can be used as workspaces.
While we do not have an on-site spa, guests are welcome to visit Spa & Wellness St. Gerlach at our sister property, Château St. Gerlach. We can also arrange for a massage therapist or beauty specialist to visit you at Château Neercanne.
Château Neercanne does not have fitness facilities, but there are numerous hiking, running, and cycling routes throughout the stunning Limburgian countryside and beyond.
The tourist tax is €7.73 per person, per night and is charged separately upon check-out.
Our Heritage Fee provides vital support towards the preservation and ongoing maintenance of our historic properties. The contribution of €2.50 per room, per night, assists in conserving Château Neercanne’s historic buildings, terraced gardens and ancient Marl Caves.
Smoking is not permitted in suites or on the terraces of Restaurant Château Neercanne and L'Auberge. Please ask a member of staff for designated smoking areas.
Sustainability is central to our family business, and we are proudly B Corp certified. If you'd like to read more, please follow this link.
We log and store all lost property for six months. If you have left an item behind, please contact Reception at [email protected] or call +31 43 325 13 59.
We are happy to receive packages on your behalf prior to, or during your stay, provided you hold an active reservation. Please ensure packages are clearly labelled with your full name and arrival date.
Château Neercanne gift vouchers make an excellent present and can be purchased online here. Vouchers remain valid for two years from the date of purchase.
Absolutely, if you are joining us for lunch, dinner, or an overnight stay, we can arrange for your marriage proposal to take place in our historic wine cellar. The proposal package costs €100, and additional bespoke arrangements can be organised at an extra cost. Please contact our team at [email protected].
Dogs kept on a lead are welcome at both Restaurant Château Neercanne and Restaurant L’Auberge. Pets are not permitted inside the suites, however, assistance dogs are welcome throughout the property.
Your privacy is important to Château Neercanne and to safeguard this, we explain how we use information both online and offline. Our Privacy Policy explains which data we collect, how we collect and use it, and how we store it. This includes information relating to guests, employees and website visitors.
There are no age restrictions. However, for unsupervised guests under 18 years of age, we require written agreement signed by a parent or legal guardian, along with a copy of their valid ID or passport sent to Reception, prior to arrival.
The minimum stay is one night, and there is no maximum length of stay. Special rates and conditions apply for extended visits.
Yes, different rates and conditions apply for extended stays.
The earlier you book, the lower the rate. We also offer an additional discount on non-refundable bookings.
Instalment payments are only available for group reservations, not for individual bookings.
Yes, Château Neercanne is surrounded by nature and offers access to numerous running and cycling routes. Route maps are available at Reception during your stay.
The area offers many recreational opportunities, including hiking, mountain biking, and golf. Attractions within walking distance include:
- NATO Caves in the Jesuit Mountain (Jezuïetenberg)
- Maastricht city centre
- Pieterpad walking route
- Kanne Suspension Bridge
- St. Pietersberg Caves
- Hoeve Nekum Vineyard
- Apostelhoeve Vineyard
We are happy to personalise your stay and can recommend:
- Guided city tours in Maastricht and Valkenburg
- Wine tasting with our wine partner, St. Martinus
- Massages
- Cooking workshops
Let us know your interests, and we will gladly create a tailored recommendation.
A wide range of events can be organised on our estate, from intimate private dinners to large-scale exclusive celebrations.
Many of our venues are fully accessible, including the Marl Caves, Restaurant Château Neercanne and L'Auberge, alongside one ground floor suite. Due to the historic nature of the building, some of the upstairs spaces are not accessible. Please contact the team for more information.
We provide complimentary use of a flipchart, TV or projector with screen and microphone. Specific technical requirements can be arranged at an additional cost.
Yes. The château is an officially licenced wedding venue, with both indoor and outdoor spaces available for civil ceremonies. For more information, please visit our weddings page.
Please contact our experienced Events team at [email protected].
The property can be hired exclusively for meetings, events, dinners, weddings and conferences. Please take a look at our fact sheet for further information.
No dedicated coworking spaces are available. However, private rooms can be rented and used for this purpose.
You can make a reservation online here. Changes can be made online here], or you may contact our Reservations team directly.
Reservations may be cancelled up to seven days before arrival. If cancelled within seven days of arrival, or in the event of a no-show, 100% of the reservation amount, including taxes, will be charged.
Fully prepaid bookings are non-refundable.
For more information, please refer to our Terms & Conditions.
A credit card guarantee is required for all room reservations. Seven days before arrival, a pre-authorisation will be processed for the suite rate, taxes and a security deposit. Please note, this is a payment guarantee only, full settlement will take place at check-out and may be completed using an alternative payment method, if preferred.
We accept Mastercard, Visa, and American Express. At the hotel, you may pay by cash, credit card or debit card.
Yes, you can choose to prepay your reservation during the online booking process.
Our Reservations department can be reached by emailing, [email protected] or calling, +31 43 325 13 59.
If you would like to enhance your stay with extras, such as Champagne, a larger suite or a transfer service, please contact [email protected].
Direct booking includes:
- The lowest available rates
- A welcome drink, upon arrival
- Early access to special offers and packages
All current promotions are featured on the website. Guests can subscribe to our newsletter for early access to the latest offers.
Guests must present a valid identification document and a credit card.
Early check-in and late check-out can be arranged, subject to availability and at a cost of €60 per hour.
Standard check-in is at 15:00 and check-out is at 11:00.
Yes. Two additional properties are part of the Oostwegel Collection, Château St. Gerlach is a luxury five-star superior estate in Valkenburg and Kruisherenhotel Maastricht is a former monastery and church, transformed into a five-star design hotel in the city centre. Both properties are located within a 15-minute drive.
Yes. Guests have access to facilities at Kruisherenhotel Maastricht and Château St. Gerlach, including Spa & Wellness St. Gerlach. You are also welcome to dine at their restaurants - Les Salons, Burgemeester Quicx and Spencer's and enjoy drinks at the hotels' bars. We would be happy to make a reservation for you. Should you be visiting Maastricht by car, the parking at Kruisherenhotel Maastricht is also available to use.
While Oostwegel Collection does not offer a group-wide loyalty program, our direct booking benefits apply across all locations – guaranteed lowest rate, welcome drink upon arrival, early access to special offers and packages
We do not provide a complimentary shuttle service between locations. However, we would be pleased to arrange transportation through our recommended luxury car service.
Yes, several combined-stay options are available. Please contact us directly, and we will be happy to create a tailormade itinerary to suit your preferences.
Château Neercanne offers a paid shuttle service. Please contact [email protected] to arrange.
Yes, electric bicycles are available for hotel guests at a cost of €70 per day.
The nearest station is Maastricht Central Station, approximately 15 minutes by car from Château Neercanne.
Complimentary on-site parking is available and is monitored by security cameras.
Several airports are located within one hour's drive of the hotel, including:
- Maastricht Aachen Airport (MAA)
- Brussels Airport (BRU)
- Düsseldorf Airport (DUS)
A taxi into the city costs approximately €30.
Taxi transfers to major airports start from approximately €325.
Electric bicycles can be rented for €70 per day.
There are four charging stations for electric cars in the car park. There are also charging points for bicycles, available exclusively for hotel guests.
Château Neercanne can be reached by car, taxi, bicycle, or bus. Full directions can be found here.
Yes, tap water in The Netherlands is safe to drink. Filtered water is provided in your in-suite refrigerator and can be replenished upon request.
Yes, luggage storage is available through Reception.
We offer a concierge service to help arrange tours and local attractions.
Our WiFi is complimentary and offers speeds of up to 250 Mbps.
Our staff speak several languages, including Dutch, English, German and French.
Written information is available in Dutch and English. Restaurant menus are also available in German and French.
Translation services can be arranged through Reception upon request.
A doctor can be arranged if required. Maastricht UMC+, an academic hospital, is located approximately ten minutes away. The emergency number in The Netherlands is 112.
Yes, all areas feature climate control.
Fans are available upon request.
Yes, Reception is staffed 24 hours a day.
Yes, guests may use the facilities on the day of arrival before check-in and after check-out on the day of departure.
Yes, a selection of adapters is available at Reception upon request.
There is no ATM on the estate. The nearest ATM is approximately 10 minutes away by car.
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