General information

How to spa

Opening hours
Monday to Saturday:                10.00 to 18.00
Sunday and public holidays:    10.00 to 16.00.

To request a treatment outside opening hours call: +31 43 608 88 99 or email: ​info@stgerlach.nl.

Swimming pool opening hours
Daily from 07:00 to 22:00

Groups
Spa & Wellness St. Gerlach offers an array of relaxing group treatments. For more information or to discuss a bespoke package, call: +31 43 608 88 99 or email: info@stgerlach.nl.

Day spa
The spa is open to non-hotel guests. Use of the changing rooms, lockers, towels and robes are included in the cost of a treatment and guests are invited to enjoy the swimming pool, sauna and Turkish bath for an hour.

Children
Children are welcome to use the swimming pool between the hours of 07:00 and 11:00 and after 16:00. During school holidays the hours increase from 07:00 to 12:00 and after 15:00. Under 14 year-olds can use the swimming pool only when accompanied, at all times, by a fully-responsible adult. Children under 16 years’ old are not permitted to enter the sauna or Turkish bath.

Health conditions
Guests are asked to advise staff at time of booking of any health conditions (including allergies or injuries) that could affect a treatment or service.

Booking
Access to Spa & Wellness St. Gerlach is available by appointment only. To book a treatment, call: +31 43 608 88 99 or email: ​info@stgerlach.nl.

Arrival
To get the most out of the spa experience, please arrive 15 minutes before a scheduled appointment. A quick shower pre-treatment is recommended to ensure skin is fresh and clean. Please note that appointments end at the scheduled time and no refunds are available for any missed treatments .

Cancellation policy
A full charge will be incurred for cancellations made less than 12 hours prior to the scheduled treatment time. Cancellations made between 24 and 12 hours in advance, will incur a 50% charge of the full value.

Payment
Treatments can be added to a hotel bill or can be settled at reception. Cash, debit and credits cards are all accepted.